By Fiorenzo Conte, CEO Moko Home+Living Hack: Start your case by laying out its flaws. Let’s start by defining the flaw with the example from my last post: you want to make a case for spending more time chatting with each customer. …

By Fiorenzo Conte, CEO Moko Home+Living I recently read some research that backs up some of the culture principles we, as a company, want to follow. …

Neema Kanyua, Moko’s Head of Growth talks about how Moko has managed to grow as a fast-paced e-commerce company… When Moko started out, we managed every aspect of our deliveries. We owned and maintained the vehicles then hired and trained a driver and delivery assistant for each vehicle. …

In case you’re new around here, the Infinity Academy is a Moko program where we train our staff to become better leaders as they grow into various leadership roles in their careers and other aspects of their lives. As part of the program, the trainees have recently been paired with…

When you set your mind to learn something, the first phase of excitement is often followed by a realization that the new habit doesn’t come naturally to you and failure is imminent. At that point, you have two options. One, you can revert back to the old habit because it’s…

During our May Townhall (aka monthly all-staff meeting), we learnt that if you want to be a mover and shaker in your field of work, you need to ask yourself more active questions, not passive ones. What is so special about active questions? They help us put the responsibility of change on ourselves and not on the…

The most appealing part of working at a start-up is the freedom that you get while working there. There are fewer meetings. You have the freedom to jump into action and fix problems you find interesting. …